Monday, July 9, 2012

0x8004010F: Outlook data file cannot be accessed.



Today I moved my .PST files and this is the error I received:


"0x8004010F: Outlook data file cannot be accessed"
or
"0x8004010F: The operation failed. An object could not be found"


Most of the forums I found suggest creating a new profile, this was not good news for me because I have 5 different email accounts in outlook. This is what fixed it for me:

1. From Outlook 2010 click File>Account Settings>Account Settings
2. Click Change Folder
3. Click New Outlook Data File (This is just temporary)
4. Give it a name (I used "Test")
5. Click the + to the left of the folder name to expand the subfolders. Click Inbox. Click OK.
6. Then Click Change Folder
7. Click Select the one you want
8. Click the + to the left of the folder name to expand the subfolders. Click Inbox. Click OK.
9. Close Account Settings and click send/receive.

272 comments:

  1. This worked for me. I had one working profile and 2 not. I had to make the non working profiles the default, one at a time, and apply this fix to each and then all works fine.

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    1. Great , thank you so much. Have been going round in circles until now. Just another question, my address book has shrunk form 30 odd contacts to just 3 ! Any ideas as I feel this may be linked.
      Les AA

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    2. Thanks, this works!!!!!!

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    3. WONDERFUL........ THANK U SO SO SO SO MUCH............ GOD BLESS UR BRAINS

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  2. Thanks! This worked! This was much better than having to create a new profile and setup all my email accounts all over again.

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  3. Thank you very much!!!!! I thought I had completely trashed my system. It appears to be working now. You are a life saver. I thank God for people like you you are truly gifted for making IT simple for the common man.

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  4. Thanks, it worked out 4 me as well!

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  5. That's amazing - fixed my problem with 2 accounts. Thanks so much, I would never have thought of this fix. Much appreciated! :)

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  6. THANK YOU SO MUCH!!!!!!! Been trying to fix this for hours! :-)

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  7. Thank you mate, you are magic. You made it soooooooooo easy

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  8. Thanks, this was driving me nuts
    Gordon

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  9. Outlook won't let me select "New Outlook Data File". Any thoughts?

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  10. Thanks! This worked.

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  11. One comment, this only works if you have a POP3 account to deliver to. In my case all my accounts were IMAP so setting the delivery folder wasn't an option. To workaround this I had to add a POP3 account (from Yahoo in my case) first, and then set that as the default, then these steps worked.

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    1. Tried this, I have two exchange accounts and added a yahoo account to give this a shot, alas no go. It bombs out on trying to download one of the two offline address books.

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  12. Absolutely brilliant - thank you!

    Why doesn't Microsoft know this stuff? Their solution is far more difficult and tedious.

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  13. Wow, that worked like a charm! Never would've figured that out on my own, and I work in IT! Good find!

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  14. Worked like charm. Thanks so much.

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  15. Sweet! This worked perfectly!

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  16. yaaaaaay! worked for me after moving file to another drive.

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  17. Excellent. Thanks so much for posting. I found similar information on another site, but their directions assumed knowledge I don't have. The step-by-step guide was so helpful.
    Dave in Va.

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  18. Great post. Thanks so much for saving me from this headache!

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  19. Worked for me too. Thanks!

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  20. Thank you so much... It works for me as well... Bravo

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  21. Thank you so much. It worked for me also.

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  22. Thanks.. you've just saved my life. Good work!!!

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  23. Excellent fix! Thanks so much. No new profile required. Kudos!

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  24. At last,
    Somebody that can explain.
    Thanx

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  25. Bravo - much better than Microsoft KB "solution" to completely redo the profile. It worked!

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  26. Thanks Very useful.

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  27. It works also on Outlook 2013.

    Thank You!

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  28. Wow - that was sweet. Nicely done.

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  29. Perfect, thank you

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  30. Thanks! This really saved my ass! :)

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  31. worked perfectly for all my email accounts , thanks

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  32. Thank you so much. Error got solved.

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  33. Best solution so far on the internet! Thanks.

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  34. It Works.
    Perfect Solution!!!

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  35. thanks.. thats weirdly worked just fine :D

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  36. nice 1 mate.
    pretty neat trick.
    tx a bunch, help me a lot. :D

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  37. Dan from Michigan
    This worked for me and I have Outlook 2013. I was setting up my new computer and I used Windows 7 to move my "My Documents" to a platter drive (I have my operating files on my SSD drive). After Windows moved them, Outlook gave me the error. Windows is so dumb.
    Thanks for all the help! You da Man!

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  38. Dave from UK

    This worked for me using Outlook 2013 on Windows 8.

    Thanks very much

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  39. Thanks! It worked perfect! Searched thru MS KB but really useless!

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  40. Thanks so much. I too have been working on this for about 4 hours. I tried this and it worked!

    Doug

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  41. Was loosing my sanity. This worked perfect!

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  42. Thank you! Having finally upgraded from ANSI .PST to UNICODE .PST (er, 10 years late!) the send/receive fellover. Your suggestion worked and I suspect is a valuable workaround for an "undocumented feature" of Outlook.

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  43. Worked for me in Outlook 2010 and XP. Thank you

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  44. Thanks for posting. Great and easy fix. The folks at M$ should be figuratively shot for not having this fixed.

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  45. Hey Buddy,
    Thank you so much for posting it. I had the same problem as 'Dan from Michigan' when I moved My Documents folder from one SSD to another. Now is fixed an working perfectly.
    Cheers,
    anderson

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  46. Thank you so very much !!! I was going mad here, squandered my Saturday trying to find out what I did to crash Outlook so bad ! I have 4 profiles and after changing their folders only one would fetch my emails, rest of them just 0x8004010Fed my for the whole day ! Your solution worked like a charm !! Thank you again and again !!! Paulo A. Pereira - Sao Paulo - Brazil

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    1. I'm running Outlook 2010 under Windows 7 - 64 bit.

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  47. Thank you very much for posting this.. Just spent 2 days troubleshooting, replacing bad hardware and reinstalling Win7 and Office 2010 on my friends home-business machine.. and this was the last thing that I was beating my head against the wall on. You are awesome.

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  48. Outlook 2010 on Win7. After trying unsuccessfully several options from microsoft, your simple fix worked. Well done sir!

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  49. Just wanted to say thanks. I have spent a few days and numerous Google searches and your simple fix did the trick. Clear instructions and it worked...thanks again

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  50. Thank you so much!!!

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  51. Also, if you have 2 or more accounts in the profile you have to make everyone of them default and do this process for every account.

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    1. With five accounts in Outlook 2010/Win7, one of which is about 12 years old, I was grief stricken until I found this post. You will need to change each account to default and follow procedures, but it worked for all of mine!

      Bless you.
      Mainer

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  52. Yes it works and I'm pleased I found this thread and the solution. I hate Microsoft for nonsense like this.

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  53. Thanks so much. You made the process idiot proof... Blessings to you.

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  54. Thank you - I was ready to give up!!!

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  55. You saved my life!

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  56. after an hour of pulling my hair, i found this. thanks.
    Outlook 2013

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  57. This solved my problem with Outlook! Cheers! :)

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  58. I can't believe it worked, God bless you , I spent 4 hours with a Microsoft technician, who couldn't get this working.

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  59. You're amazing!!!

    Thank you!

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  60. Thank you man;
    With Microsoft it seems like you have to keep trying everything, and a bit of adventure is recommended :P

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  61. Thanks very much! Elegant fix to a terrible bug. Never had this problem with older versions of Outlook.

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  62. After a v-e-e-e-ry long fight (so it feels) I finally found this guide, and it worked! Thanks a lot. Just remember to activate the new setting for all your accounts!!

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  63. Works! MS tells bullshlt on their sites, their support doesnt work.

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  64. Excellent! Thank you!
    (it worked for me in Outlook 2013)

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  65. WOW Thanks Dude. Your hint just saved me having a stroke.

    I agree with previous poster. MS support and KB is seriously lacking. If was THEIR guide that I followed when I got into this mess in the first place. c.f. http://office.microsoft.com/en-gb/outlook-help/move-an-outlook-data-file-pst-to-different-folder-HA010378229.aspx

    Then one of their "help" pages for the error said to create a new profile. Well I have over 7 accounts on my profile, created a few years back. Having to remember my original settings and to recreate those was not part of my plan for a Sunday evening!

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  66. This totally worked!

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  67. Thanks a lot sir you saved me a lot, you are genius

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  68. I found this after dancing the Microsoft sacred dance for this issue several times (to the point of deleting my profile and starting over) with no success. With this I was able to resolve the problem in less that two minutes. THANK YOU!!!!

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  69. Sir,i think i love you xxx

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  70. You are a genius, you are a genius, you are a genius!!!!!!!! Thank you SO MUCH!!!!!!!!!!!!!

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  71. You just ended two hours of frustration. THANK YOU!!!!!

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  72. WOW - can't figure this out, worked for all the above people but NOT for me???? Did it twice and both times it didn't work. What am I missing?

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  73. I hate Microsoft I luv you thanks

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  74. GREAT SOLUTION !!!!!!!!!!!!!
    4 Thumbs Up !!!!

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  75. Thank you - after many frustrating days - your instructions are precise and work wonderfully.

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  76. WOW - great solution . was struggling with this for a while this afternoon

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  77. Thanks, this really helped me out.

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  78. Friggin awesome thanks mate! Way cleaner than creating a profile :)

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  79. Many thanks, You make my day !

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  80. hey thanks buddy you're the man i did a system restore to solve this, for a hour or less it worked then i went to my best friend Google and found you thank you so much

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  81. Much appreciated! After moving my profile data from C:\Users to H:\Users, I encountered an 0x8004010F error at sending e-mail. The official MS solution didn't work (surprise!). Thought I did something wrong and tried it a few times without succes. Lost about an hour. Your's was just a minute of work. Thank you so much!

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  82. Thank you very much! I have been trying for hours to find a solution until I found yours. Worked great. Simple and elegant. My outlook problem occurred after re-installing Win 7. Why? Only MS knows....

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  83. Thank you so much! I have umpteen disposable email accounts as well as several actual email accounts. Your advice was invaluable.

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  84. WOW - this works - Thank you, no one else seems to have this solution..?

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  85. Thanks for this explanation!

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  86. THANK YOU!! You saved my a** and my Outlook files!

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  87. Worked for me too.
    Thank you very much!

    Sergio

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  88. Worked for me perfectly - thank you
    Russ

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  89. Sadly this isn't working for me: I have two IMAP accounts and a POP3 account and neither of the IMAP accounts work. Stands to reason, since I can't change the folder for the IMAP accounts ...

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  90. Worked perfectly after hours of trying to fix it. Thank you for posting this simple solution!!!

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  91. Thank you Very Much! This worked perfectly.

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  92. Excellent.. Work like a charm

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  93. very good, much appreciated!!!

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  94. worked, thanks!!

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  95. Thank you very much! You are an angel!

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  96. I shall call you genius !!

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  97. It worked for me. Thanks

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  98. Thanks :) worked for me too

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  99. Thanks!!! Very easy and worked!! GBU!

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  100. It worked for me but I could not recover address books or quick notes. any suggestions? thanks a million!

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  101. Thank you. This was very helpful.

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  102. Thank you sooooo much! I had no idea how to fix this issue and had been EVERYwhere to find the answer ! Kudos to you! :)

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  103. Fantastic worked perfectly. Thanks bunches

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  104. unbelievable, such a simple trick!

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  105. Very very very very good.
    Thanks so much!!

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  106. Worked perfectly, thanks so much.

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  107. Thanks a lot. It worked like a charm. :)

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  108. Thank you very much Mr. Want2FixIt.
    I have 20+ mail accounts and this was superior advice.
    Outlook 2013/Win7/POP3 and IMAP.

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  109. Thanks, I solved the problem in no time!

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  110. Excellent! Works like a charm, Thanks!

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  111. Thank you very much, U save a lot of time of me.

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  112. It worked for me! Thanks

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  113. This worked for me in just seconds, after I spent hours wading through other, much more elaborate and difficult fixes that were pure gobbledygook. This one was simple and quick. GOD BLESS YOU!!!

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  114. Thank you! This is the kind of solution---i.e., using a software function in a non-standard way to force buggy or otherwise noncompliant software to do something that it doesn't want to do---that I've often discovered and used myself over the years but had not figured out in this case, where the data file for a new Outlook account that I'd created had to be moved and Outlook couldn't recognize the new location. Again, thank you!

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  115. thank you!!!!!!! i got so nervous since i was doing this at work! looked at a lot and this saved me! thanks for being SO detailed!!!! thanks again!

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  116. This worked for me too. Thank you!

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  117. Let me add my thanks to all those before me and congratulate you for finding and posting such a helpful solution. Well done!

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  118. Had pst issue in outlook 2013 in win 8.1, This saved me, Easy fix, Thanks

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  119. fantastic don't know how it worked but it did. I have been trying for hours to fix and had a telstra help online chat person too who couldn't help me

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  120. Great instructions, worked a treat! Now I just need to repeat it 4 more times. Thank you!

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  121. Thanks! It works!

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  122. Another anonymous thank you!!!
    Simple and easy.

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  123. thank you very much. it works

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  124. Thanks - Outlook 2010 moved over to windows 8 - worked for me in minutes after hours of pain.

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  125. Saved me hours of time! Thanks so much

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  126. Saved me a lot of hassle too! Thanks a lot.

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  127. Tried Microsoft help and scanpst - neither worked. Only this was the solution - many thanks.

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  128. I add my voice to the chorus of appreciative internetters, thanking you for helping me resolve this annoying headache.

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  129. Had to restart Outlook after closing Account Settings in step 9. Otherwise, worked great. Would like to know if ok to delete "test.pst" and how best to do it. Thanks, again.

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  130. Worked like a treat!!! (Outlook Professional Plus 2013)
    Thanks!!!

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  131. I really appreciate this, saved me a lot of time (worked with Outlook 2010 after I moved my pst-files and sending/receiving stopped working)! Thanks.

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  132. This was very much appreciated!

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  133. Thank you very much!

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  134. Genius. Thanks!!

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  135. God bless You for this solution and somebody kill Microsoft!!! ;-)

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  136. Thanks for providing such informative blogger which is genuine and helped me to fix outlook error code 0x8004010f. When I got this error I was irritating so searched for its solution and found that many link opened with its solution but this blog page was most informative.

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  137. Many thanks it worked for me moving all my data from an old Vista machine with outlook 2007 to Win 7 with Outlook 2013

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  138. 100% spot on. Major thanks. I had 3 of 5 accounts with the error. I was able to use the same "test" data file for each. I made the test.pst file, pointed the account at it, closed outloook, re started it and no errors. Again. thanks for saving me hours.

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  139. I found a slightly easier fix for the error. The way I corrected mine (for IMAP accounts) is based on a suggested approach that I read here ...
    http://superuser.com/questions/156950/outlook-2010-move-imap-pst-file-outlook-data-file-cannot-be-accessed
    https://social.technet.microsoft.com/Forums/office/en-US/0acbed9c-de08-40f7-a77e-2cd0e626d9cb/outlook-data-file-cannot-be-accessed-error-8004010f

    Step 1. Exit Outlook (completely)
    Step 2. Launched regedit
    Step 3. Navigate to HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\__name_of_my_active_Outlook_profile__\9375CFF0413111d3B88A00104B2A6676
    Step 4. Browse (navigate up and down through this list) the seventeen account entries which have subkeys in that registry key. Note which of them include a value called Delivery Store EntryID ... in my case, four of them did.
    Step 5. In each of those (four) subkey registry values Delivery Store EntryID, I modified the name of the value, I just added a letter x on the end, to keep the value handy in the event that I would want to bring it back later on.
    Step 6. Launched Outlook
    Step 7. Noticed the Delivery Store EntryID values get automatically re-populated by Outlook.
    Step 8. Went to the problem email account, successfully processed messages in Outbox ... saw completion with no error.

    I think this got rid of the problem for me, with my IMAP accounts in Outlook 2010 and it was easy to do. Larry

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    1. Thank you LarryC this solved my problem with Imap.

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    2. YES. This works for IMAP

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  140. Excellent fix! Thanks. No new profile required.

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  141. 100% fixed, thanks works a charm on Outlook 2013.

    Same a few others I have many POP3 accounts to manage so not having to create all those Profiles again saves a lot of time.

    Why this isn't Microsofts fix I'll never know, so much easier and quicker than rebuilding you accounts.

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  142. Wow thank you! It worked for me too! Although I still didn't understand how or why this worked I'm jus so glad it coz I was spending hours on changin incoming/outgoing settings. Thank you.

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  143. Thank you so much, worked perfectly! You have saved me many hours.

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  144. Thank a lot,

    This is awesome

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  145. HOLY CRAP IT WORKED!!!
    Thank you sooooo much!!

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  146. Thank you too - Brilliant I was getting most annoyed!. visit more info Windows live mail support also Call +1-800-231-4635 (Toll Free).

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  147. This worked for my POP accounts, but not IMAP. But then I realized that IMAP accounts are very easy to set up, since the emails are stored in the cloud. So I just deleted and re-created those accounts (enter username and password), and emails were automatically reloaded into Outlook.

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  148. After many searches and long times lost.
    This worked perfectly with Outlook 2013.
    Thanks. RN

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  149. Wow, Thanks. never thought moving a pst file was that difficult

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  150. works for POP, but for IMAP it doesnt

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  151. Thanks alot you saved my life

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  152. Pure Genius. Such a simple fix. spent hours trying to fix this.

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  153. 1000% goood worked SUPER

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  154. Many users had the problem and all are solved.
    Perfect, you are a genious !!

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  155. Works for Outlook 2013 as well, thank you
    Mike

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  156. Super, it worked like a charm! Thank you very much!!

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  157. This comment has been removed by a blog administrator.

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  158. As I used this method to fix this problem (and see all the others you have helped) I started wondering how the heck you figured that out!

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  159. thanks so much for this.
    I "tidied" up my outlook .pst files yesterday, and ended up with this error for my main mail file.
    The instructions took less than 2 mins - and my mail is working again.

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  160. Super nice! Thanks a lot!

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  161. Thank you, Thank you, Thank you!!!

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  162. Super!!! At last the problem fixed!!

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  163. Perfect man!!! Microsoft rules :(

    Many thanks from Spain!

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  164. Thanks! Worked for me!

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  165. thank you so much!!!!

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  166. you are the man.
    microsoft doesn't mention such option (moving PST).
    thanks!

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  167. I would like to add my thanks to the legion of people who have also thanked you for this excellent workaround, which worked a treat for me.

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  168. Thank you! This saved me a lot of time.

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  169. Thank you!!! greetings from a happy man :)

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  170. brilliant - saved a load of time - thx

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  171. People like you are the best on the internet.

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  172. You have given me my life back. Thank you so very very much. Why can't Microsoft tell us this. You are brilliant!

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  173. BTW, this worked with Outlook 365 for me.

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  174. I can't adequately express how grateful I am that there are people like you out there who discover and then publish this kind of unconventional solution, a solution that actually accomplishes what other solutions only *claim* to accomplish. I've been using PCs intensely for @25 years now and have often worked out these kinds of alternative solutions myself, but after having trouble with this Outlook error, I couldn't figure this one out.

    And you should tell Diane Poremsky (slipstick.com) about this one . . . she needs to know! ;^)

    Cheers,
    George

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  175. Thanks for posting this fix, worked for me.

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  176. You'd think Micro$oft had implemented an export account settings option instead of having to export registry settings which was what caused this error for me. Thanks for this!

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